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Profile Monitoring

Monitoring Employees’ Online Social Profile

Monitoring your employee’s online social profile using SP-Index reports provides all you need to know about the material staff publish online, presented in an appropriate, compliant way and without invading their privacy. Occasionally, the results of these social media employee background checks might suggest the staff need some help through training.

How will profile monitoring help you?

Although online social profiling is new, in some cases, the consequences of making an ‘online mistake’ or causing misunderstanding have been publicised.

Periodic online profile checks for those in key roles would:

  • Clearly identify company policy breaches, with clear evidence that all parties can easily understand.
  • Highlight social media training needs which would help avoid unintentional infringements.
  • Give employers an opportunity to help employees who are unhappy in their current role.
  • Protect your organisation’s reputation and brand amongst online communities.
  • Identify potential or actual information leaks early.
  • Ensure your organisation receives this important information while complying with legislation.

Online social profile checks benefit all parties

Many of the cases that have received press coverage so far, in which people’s actions on social media have impacted their employment, could have been avoided. Detecting negativity early provides both the employer and employee with an opportunity to discuss improving whatever has triggered the negativity, and training in online behaviour which will continue to benefit each employee for the rest of their careers.

Industry-specific social profile monitoring reports

SP-Index can provide general or industry-specific reports: contact us for a discussion about tailoring one for your organisation.

NB: Industry sectors governed by their own additional regulations (e.g. Ofsted and CQC) should have practical and enforceable monitoring procedures in place. Please call us if you would like assistance in this area.


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