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Consultancy & Training

Training in Online Profile Management

If you monitor some your workforce using online social profiling, in some cases, you might come across naivety which could be addressed through training. In our experience, employees have enjoyed the training which has reflected well on their employers.

Although it is exciting to discover real talent during recruitment, if role-based social media profiling uncovered the need for education in online etiquette, training is a cost-effective alternative to extending recruitment or re-recruiting.

Training Workshops

Our workshops are tailored to your policies and goals to maximise their benefit, rather than being purely preventative. It will make your management team and supervisors become more aware of social profiling concepts so they can pass online wisdom on to their teams. Each workshop includes:

  • Interactive, hands-on approach.
  • A thorough explanation of the results shown in SP-Index reports.
  • A clear demonstration of appropriate use of the SP-Index reports.
  • Online resources and notes.
  • Updates on relevant legislation and compliance.
  • An SP-Index compliance training accreditation.

Supporting you

Staff handbook social media policy: As a social media consultancy, we can also review your staff policy on social media, to ensure it is clear to a new recruit and is detailed enough to protect your organisation. Industry sectors governed by additional regulations (e.g. Ofsted and CQC) should have practical and enforceable monitoring procedures in place. Please contact us if you would like assistance in this area.

Internal role-based risk assessment and benchmarking: If you are like the majority of organisations and know you need to include online social profiling and/or monitoring in your HR practices for certain roles, we can use our experience with other organisations to help you select and protect your highest risk positions. Going a step further, we can set benchmark report scores for each role selected and adjust them to align with your organisation’s unique characteristics.

Managing policy breaches: If one of your staff let you down while online, traditional HR skill-sets rarely include managing the next steps in this new social media environment. If an employee breaches your organisation’s social media policy, or if you suspect that they have, please contact us to receive expert HR social media advice.

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